At Iowa Apparel, we understand that sometimes things don't work out as planned. That's why we have a hassle-free return policy in place to ensure your satisfaction.
If you are not completely satisfied with your purchase, you may return it within 30 days of receiving it. Whether the size didn't fit quite right or you simply changed your mind, we've got you covered.
- All products must be in the condition you received them. We will not do returns/exchanges for products that have been used, worn, washed or otherwise damaged.
 
- All markdowns are final sale AND CANNOT BE EXCHANGED OR RETURNED.
 
- All accessory, beanies, hats, and Mystery Pack purchases are final sale. 
 
To initiate a return, please follow these simple steps:
- Contact our customer support team at info@iowaapparel.com within 30 days of receiving your order. Let us know the reason for your return and any additional details that may be helpful.
 
- Our customer support team will provide you with further instructions on how to proceed.
 
- Package your item securely and ship it back to us.
 
- Once we receive your return, our team will inspect the item to ensure it is in its original condition and packaging.
 
- If everything checks out, we will issue a refund to your original form of payment within 5-7 business days.
 
Please note that we are unable to cover the cost of return shipping unless the item arrived damaged or defective. In such cases, please provide photographic evidence of the issue when contacting our customer support team.
For your peace of mind, all our products come with a 100% satisfaction guarantee. If you receive a faulty or damaged item, please reach out to us immediately so we can make it right.
Thank you for choosing Iowa Apparel. We appreciate your support and look forward to serving you again in the future.
Overview of Our Return Policy
Our Return Policy is designed to provide you with a seamless shopping experience. We understand that sometimes purchases might not meet your expectations, so we allow returns within 30 days of your purchase. Whether the item is damaged, defective, or simply not what you expected, you can initiate a return easily. However, please ensure that the product is in its original packaging and unused to qualify for a full refund.
How to Initiate a Return
To start a return, please visit our Returns page where you can fill out an easy form. It’s important to keep your order number ready, as it helps us process your return quickly. Once we receive your request, we will send you a prepaid shipping label. This makes the process simple and cost-effective because we want to ensure you have no extra burden when returning products that didn’t work out.
Refund Processing Time
After we receive your returned item, our team will inspect it and process your refund. Typically, refunds will be issued within 5-7 business days. However, it may take an additional few days for the transaction to reflect in your bank account. We value your time and promise to handle every return swiftly. If you have any questions during this process, our customer support team is here to assist you anytime.