Black "Ope!" Mug
There's never too much coffee! A 15 oz durable ceramic mug with high quality sublimination printing. This will make a perfect gift for any coffee or tea lover.
- 100% White Ceramic
- 15 OZ (.44 L)
- Rounded Corners
- C-Handle
At Iowa Apparel, we understand that sometimes things don't work out as planned. That's why we have a hassle-free return policy in place to ensure your satisfaction.
If you are not completely satisfied with your purchase, you may return it within 30 days of receiving it. Whether the size didn't fit quite right or you simply changed your mind, we've got you covered.
- All products must be in the condition you received them. We will not do returns/exchanges for products that have been used, worn, washed or otherwise damaged.
- All markdowns are final sale AND CANNOT BE EXCHANGED OR RETURNED.
- All accessory, beanies, hats, and Mystery Pack purchases are final sale.
To initiate a return, please follow these simple steps:
- Contact our customer support team at info@iowaapparel.com within 30 days of receiving your order. Let us know the reason for your return and any additional details that may be helpful.
- Our customer support team will provide you with further instructions on how to proceed.
- Package your item securely and ship it back to us.
- Once we receive your return, our team will inspect the item to ensure it is in its original condition and packaging.
- If everything checks out, we will issue a refund to your original form of payment within 5-7 business days.
Please note that we are unable to cover the cost of return shipping unless the item arrived damaged or defective. In such cases, please provide photographic evidence of the issue when contacting our customer support team.
For your peace of mind, all our products come with a 100% satisfaction guarantee. If you receive a faulty or damaged item, please reach out to us immediately so we can make it right.
Thank you for choosing Iowa Apparel. We appreciate your support and look forward to serving you again in the future.
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Shipping Methods and Costs: We offer various shipping methods to accommodate your preferences and budget. Shipping costs are calculated based on the weight and destination of your order. You will be provided with the available shipping options and costs during the checkout process.
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Processing Time: Our print-on-demand products are made-to-order, which means that we start working on your items once your order is placed. The processing time for orders is typically 1-2 business days. Please note that this time frame does not include the transit time for shipping.
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Shipping Times: Shipping times vary depending on the shipping method you choose and your location. Standard shipping typically takes 2-5 business days within the United States. Economy shipping typically takes 4-8 business days within the United States. International shipping times may vary and can take longer due to customs processing.
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Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package and monitor its progress.
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International Orders: For international orders, please be aware that you may be responsible for any customs duties, taxes, or fees that may be imposed by your country's customs office. These fees are not included in the shipping cost and are the responsibility of the customer.
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Damaged or Lost Packages: If your package arrives damaged or is lost during transit, please contact our customer service team immediately. We will work with you to resolve the issue and ensure that you are satisfied with your Iowa Apparel experience.
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Returns and Exchanges: Please refer to our Returns and Exchanges policy for information on how to return or exchange your Iowa Apparel products.